“Technology is changing the way we do business, and the way we do business means that our communications system must change with it. It’s time to be ahead of the curve!” Dallas Business Information Services Division Head, Senior Network Engineer Jim Kearney, tells IT Pro.
And that’s exactly what this is about, just like it was not possible to tap into the telephone lines or call back when they could not talk with other people. But with VoIP, it’s the same thing, just like how today’s PCs and iPhones don’t actually make telephone calls, but they do wireless data transfers. And all of that is part of this massive effort to upgrade the telecommunications sector, which is also part of the reason why Dallas Business Information Services (DBIS) is investing billions of dollars to upgrade its infrastructure to accommodate this emerging technology.
IP Telephony and VoIP
In the end, the need for IP telephony and networked communications has not changed, so it would be pointless to try and use the same techniques to do business that will not allow you to connect and transact with others on the other side. Theoretically, if you can tap into a phone line, you can use a VoIP telephone system to make a call to someone on the other side of the world, which would be a great advantage in international trade and commerce.
So, as soon as VoIP was developed in the last ten years, the question was how we would be able to tap into it? There are so many answers to this question, but one of the most promising ones is the possibility of installing IP telephony onto a public exchange, or the main telephone exchange.
As mentioned above, a public telephone exchange can only be connected by means of a pinging mechanism, which can then be tapped by tapping your phone. So, what if you’re in a foreign country and need to make a phone call, and at the same time you also need to tap into that phone to tell the person on the other end of the line that you can hear them? The answer is simple, the VoIP system must be a part of the telephone exchange. If you can tap into the exchange, then you have tapped into a public system.
One way to accomplish this is by installing a dedicated VoIP phone line in the exchange itself, which would allow you to tap into the phone of the person on the other side of the world. A paid SIM card, or even a static IP phone, should do it.
Another answer would be to hook the phone of the person on the other side of the exchange to a parallel line at the Dallas Business Information Services (DBIS) facility, where they could receive incoming calls and make outgoing calls, but not initiate calls. This is also part of the idea of extending the existing telephone network to include VoIP technologies.
An alternative solution to the question of how we can tap into a telephone exchange with VoIP would be to extend the telephone network out to a point where the pinging mechanism and the pinging facility for the telephone exchange are located in the same building. At that point, they would need to be linked up via a private telephone link, but with the same system that is used for international connections.
Another aspect that needs to be understood in relation to this matter is networking. Networking is not just a physical concept, it’s also an ethical concept. Business telecommunications should be carried out within established protocols and specifications, so that there will be no disconnection when there are technological glitches, issues, or changes.
Well, there is no doubt that Dallas Business Information Services (DBIS) has been studying these matters closely. One of the features that they’ve implemented at DBIS is the Enterprise Collaboration Services (ECS). ECS is the second largest feature deployment across the Dallas Area Information Services (DAIS) Network, and thus it’s important that any new technology is compatible with the work of DABIS. Also, note that the telephone exchange and other telecom facilities are a public resource, so any investments made into the telecommunication network must be viewed in this perspective. For this reason, not only does DABIS invest money in public telecommunication facilities, but also in the operational aspects of their business communications systems, including the way they transmit their information.