One of the most used features in VoIP is the call waiting feature. As the name suggests, this feature enables the user to listen to the message sent by a person who is dialing the telephone. Once the person hangs up, he will then be notified that another call is waiting. This feature saves time and effort for both the users.
Another important benefit of the call waiting feature is that it keeps the call charged as low as possible.
In this way, the call can still be continued even if there is no one on the line. This feature comes in handy when the call is being made at the same time that a message is being sent. For example, if a letter is being sent, the call waiting feature will ensure that the call is allowed to finish before the person has to pick up the phone.
If the person picks up the phone, the call is allowed to continue without delay until the particular call is over. The name of the call waiting feature is voice mail. It works in the same way as a voicemail message in any other part of the communication system. Even if it is not possible to use the voice mail feature, the user can still continue the call.
This feature is often used by certain services. Some people use VoIP to record important notes to be played later or to update their calendars. When the call is received, the caller hears the voice mail message and can continue the call.
Unlike voice mail messages, calls that are recorded by a call waiting feature do not have to be routed through the computer. They are routed directly to the microphone attached to the telephone. To complete the VoIP call, the user can press a button. The call is allowed to go to an already stored queue.
The voicemail message is also forwarded to the receiver of the call and they are notified that the call is waiting. When the person gets the message, he is allowed to continue the call. This feature saves the user a lot of time when making calls.
Since the calls are less expensive to make, the amount that the user pays for the calls is reduced. The caller does not have to pay a premium to use a calling plan. When the calls are made for free, there is a reduction in expenses.
Many businesses use this feature to avoid paying taxes in different places.
When there is no cost incurred by the business in connection with the calls, the owner of the service can save a lot of money. This benefit is especially advantageous to small businesses.
When the caller makes a call and hangs up, the caller does not get to hear the message being sent. However, the call can be continued using the voice mail feature. In this way, the customer does not have to get annoyed by missing a message.
Sometimes, the message that is sent out is not important enough to be sent over the phone. In this case, the user can continue the call. He can even pick up the phone to speak to the person who was calling him in a language other than English.
A number of services offer call waiting features to people. However, there are some companies that offer a lot more features to help their clients. These features include VoIP extensions and voice messaging.
The benefits of the VoIP call waiting feature include saving time and effort, saving money, and giving customers another option to use. So next time you make a VoIP call, make sure you enjoy the call waiting feature.